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Our Services

Support your business with our expert virtual services

Virtual Assistance

Admin and marketing support to handle daily operations

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Real Estate Support

MLS listings, lead follow-ups, and CRM management tailored for agents

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Digital Marketing

Website, SEO, ads, and social media to generate and nurture leads

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Read Client Stories

See how Truenorth helped real estate agents triple engagement, clear their inboxes, and fill their pipelines — in under 90 days.

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Engagement growth

Our clients see an average 3x lift in social media engagement within the first 90 days of working with Truenorth.

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Our Process

Your 48-Hour Onboarding Journey

From first contact to fully operational — here's exactly how we get your business running with a dedicated VA and marketing team, without delays or guesswork.

1 Discovery
2 Strategy
3 VA Setup
4 Launch
5 Ongoing
Hour 0 – 8  ·  Phase 1 Discovery & Intake We learn your business inside out
Onboarding questionnaire sent & completed
Discovery call with your account manager
Brand assets, logos & guidelines collected
CRM, MLS & platform access granted
Scope confirmed: listings, leads, admin or all
Communication & reporting preferences set
Your responsiveness here shapes the entire timeline. We send everything you need in one organised checklist — no back-and-forth.
Hour 8 – 24  ·  Phase 2 Documentation & Strategy We build your operational blueprint
Custom SOPs written for your workflows
Task list mapped by priority & frequency
Project workspace set up (ClickUp / Notion)
Email & calendar templates drafted
Lead follow-up sequences structured
Content calendar & listing pipeline outlined
Every document is tailored to real estate — not a generic template. Buyer vs seller vs rental pipelines each get their own workflows.
Hour 24 – 40  ·  Phase 3 VA Assignment & Training The right person, fully briefed
VA matched by skill set & real estate experience
Full briefing on your brand, tone & preferences
CRM & platform walkthrough completed
Tool access confirmed: Follow Up Boss, KVCore
Intro call: client, VA & account manager
Edge cases & questions walked through
You'll meet your VA before they touch a single task. If it's not the right fit, we reassign — no awkward conversations needed.
Hour 40 – 48  ·  Phase 4 Soft Launch & Handoff First tasks in motion, client approves
First 3–5 tasks assigned & completed
Client reviews and approves initial output
Feedback incorporated & SOPs updated
Weekly reporting cadence confirmed
Escalation path & response times agreed
You're live — your VA is fully operational
Nothing goes live without your approval. The soft launch is intentionally low-stakes so we can fine-tune before full delegation begins.
Day 3 Onwards  ·  Phase 5 Ongoing Support & Optimisation We grow with you, not just for you
Weekly performance & task completion reports
Monthly strategy review with account manager
Scale VA hours or add team members anytime
SOPs continuously refined based on feedback
New marketing campaigns launched on request
Priority support line for urgent requests
Most clients see full operational flow by day 7. We check in at the 30-day mark to review what's working and what can be delegated further.

Ready to get started? Most clients go from first enquiry to first task completed within 48 hours. Your dedicated account manager handles everything from day one.

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